Cancellations & refundsPlans change, we get it. The same policy applies to every ticket: Supported, Standard and Supporter.
- More than 14 days before: cancel and get a full refund.
- 7–14 days before: we'll offer your place to someone else where possible. If it is resold, we'll refund you in full.
- Less than 7 days before: tickets are non-refundable, but you can pass your place to someone else. Just let us know before the day.
- If we cancel or make changes: if Wild City Studio cancels the workshop or makes a significant change to the date or venue that you cannot accept, you can receive a full refund.
Approved refunds will be issued to the original payment method within 14 days of the refund being agreed.
To cancel or transfer, email hello@wildcitystudio.com with your booking reference. Nothing in this policy affects your statutory rights.
Your place is held for 20 minutes while you pay. It's only confirmed once PayPal confirms payment.